Plugged in, not charging: Part 1

(1) From 100% to 40+%, then slowly increased to 53% before plummeted to 3%! Now back to 6%.

(2) Bios: battery operating normally. Dell Support Assist: passed batter test.

(3) Used Ban's laptop adapter. No change.

(4) Dell engineer: changed motherboard and the power input jack.

(5) Dell engineer: changed motherboard and power adapter. Advised to get new battery but he would ask Dell to refund me if that doesn't solve it.

(6) Meanwhile, discovered sound is too low and muffled, similar to previous incident. Informed CSO of this and (5) above.

(7) Then discovered my laptop was performing like a tortoise, similar to what I experienced before. Checked IRST: disk wasn't accelerated. Accelerated it. Still started slow and programme started slow initially but subsequent usage was normal. Saw the RAID cache volume's cache mode is off. Don't know that's normal. Tried to find out but no success. In the end, updated driver of the SATA RAID Controller and it worked. Note that Windows kept saying the driver is updated but the software Driver Easy found the latest version (happened many times before).

(8) IRST app then didn't work. So downloaded directly from Intel. In there, it said that by default the cache mode is off. That's good to know!

(9) Headphone jack now rarely works :(

(10) Dell said they have no battery in stock for my laptop. What?! Also, "Dispatch has got Delayed due to part at backlog" Omg @@.
0 Responses