Citizen

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One day, in order to get significant discount on  Shopee, I decided to sign up for ShopeePay. However, I was stuck at the personal information page. It refused to accept my submission and kept telling me to make sure the information was the same as that on MyKad.

So I messaged a live Shopee agent. They asked me for copy of my MyKad, which I was a little hesitant to do but I thought that maybe they would manually register for me that way. Then they asked me to try filling the form again and to show the error message to them. 

Agent: Under Citizen ID, you're supposed to key in your ID number.

Me: Oh! I read it as "Citizen" and so I input "Malaysian". Ooops! I feel so embarrassed now.

Agent: It's ok, sir. Many people did the same mistake.

I think the agent was being kind :D

Comments

William said…
All the wallets require a photo of your NRIC as part of eKYC.
August 30, 2024 at 5:50 PM
Jaded Jeremy said…
William,
I did that later after this issue was resolved. What I was surprised was earlier the Shopee live agent asked me to send it to them via chat.
August 31, 2024 at 7:32 PM
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