New laptop second attempt

After my first attempt, I didn't do much because I was in Singapore.

Once back in KL, I researched more online, specifically the review of gaming laptops and also users' comments. The tricky part was that some of the laptops I looked at online were simply not available in Malaysia (at the moment). More importantly, I had to consider the level of after-sales service and support locally.

In the end, I decided on Dell's laptop, not because Dell had glowing testimonies all around but because it's the least problematic (in terms of after-sale service and support) among the lot. Not comforting, isn't it?

Dell website didn't allow me to opt for Windows 7 instead of Windows 8. I had heard horrendous remarks about the latter. Moreover, it wasn't clear whether they would include the OS's DVD. Similar question about Microsoft Office if I choose to purchase from them.

I remember a friend managed to customise all these at a retail store. So I went to Digital Mall and after and approached a Dell booth, specialising in Alienware. The salesperson said I could phone in to ask for the OS's DVD to be sent to me for free. Not so for Microsoft Office i.e. no DVD available.

By then, I was considering Alienware 14 and it's a matter of specification. The salesperson claimed that many of his customers opted for middle specs laptop but upgraded its RAM to be the same as the high specs laptop at the cost of about RM600.

It was a good thing I didn't commit to buying from him because the Dell website allows the option of RAM upgrade for a mere RM250 only. Hmmm I wonder I misheard him but I'm quite sure I have not.
3 Responses
  1. Khai Says:

    I used to work at there as partimer. They do charge extra for their customer. Purchase online would be better. =D

  2. Jaded Jeremy Says:

    I would have considered paying extra if they could let me customise e..g. Windows 7 instead of Windows 8 but he couldn't offer anything I couldn't do online.

  3. Khai Says:

    online can customize only. They can't customize for you...